faq
Q.
Is you company a manufacturer or a trading company?
A.

Li&Best is a trading company. We cooperate with factories to export handcraft products to the world. We have 2 seagrass factories, 3 PP rattan factories and 3 metal wire factories and 2 spun bamboo factories.

Could you offer OEM service?
Q.
A.

Yes we are able to do OEM service.

Q.
What about your capacity?

It depends on the goods and the specific period of time in a year, please kindly get in touch to get more information about this.

A.
Q.
Do you join any Trade Fair?

We participate in the Jinhan Fair every year.

A.
What is your leadtime?
Q.
A.

It depends on the quantity of the order and the specific time of a year, normally it will take about 30 to 60 days for a medium order.

Q.
Do you offer samples?
A.

Yes, we could make samples as our policy.

Q.
What is your samples policy?

Our sample policy:

- For sample order value less than 100$, customer will pay 100$ and shipping cost. This will be refunded to customer when they place official order.

- For sample order value more than 100$, customer will pay the value of the samples and shipping cost, this is not refundable.

A.
Q.
Which payment method do you accept?

We could accept TT, Western Union, Paypal.

A.
Q.
How about your payment term?

For the sample order and small order, payment will be made by 100% TT in advance.

For normal sample order, payment will be made by 30% TT inadvance, 70% against coppy documents.

A.